This section describes how your personal data is processed and explains the bases on which the data you provide and we collect are processed.

1. Data controller and contact information

Perhepolku Oy

Tellervo Uljas

Doctoral researcher, University of Jyväskylä, Department of Psychology

CEO, developer and trainer, Family Path (Perhepolku®)

Perhepolku® is a registered trademark. The trademark owner is the original developer of the method, Tellervo Uljas.

 © Tellervo Uljas. Copying and distributing online course materials without the owner’s permission is prohibited.

Contact information

Email: tellervo.uljas@perhepolku.fi, tellervo.m.uljas@student.jyu.fi

Phone: +358 45 201 5595

2. What data are collected?

On the Family Path (Perhepolku®) online course, we collect data that are required for the technical completion of the course and data that are used to support the development of the online course. In addition, we collect data about how many users are using the online course in specific cities or towns.

The collected data are used to assess the use and benefits of the online course with the goal of developing the Family Path online course and in marketing and informing Perhepolku Oy. Furthermore, the collected statistical data may be used in marketing and when presenting the Family Path online course.

The municipalities that offer the Family Path online course may receive a report about the number of course participants in their area. The collected statistics are reported and forwarded anonymously.

During the Family Path online course, we collect the following personal data and information:

• Email address
• City or town
• The name of the course (family with small children ages 0–6, family with school-age children ages 7–11 or family with teenagers ages 12–16)
• Voluntary responses to three tests
• Voluntary feedback about course sections and exercises

3. What sources are the personal data collected from?

The processed personal data include data that the visitor has provided to the online course when they log in. The data subject’s online activities are also monitored and analysed using the Google Analytics service, which provides data on online course visitor numbers and the number of page views.

4. What is the purpose of processing the collected data?

Personal data is processed for the following purposes:

• Providing and maintaining the service, managing and delivering online course subscriptions
• Informing and reminding the customer about finishing unfinished sections of the Family Path online course
• Developing the Family Path online course’s content and compiling statistics about the number of visitors
• Collecting feedback on the online course
• Collecting a customer register

5. What are the legal bases for processing personal data?

The data collected on the online course will be processed confidentially, in accordance with the requirements laid out in the EU’s data protection legislation. The collection of data is based on the data subject’s consent. The data subject may withdraw their consent at any time.

6. Who processes the personal data and who are they disclosed to?

During the online course, the personal data is processed for the purposes mentioned above. The Family Path online course’s administrator may outsource the processing of personal data to an external service provider who processes the personal data on the legal bases presented by the administrator.

Customer data is not transferred outside the EU or the European Economic area.

7. What are the data subject’s rights?

The data subject has the right to request the controller to erase personal data concerning the data subject. Data that the data subject has provided themselves may be erased upon request.

The data subject may withdraw their consent at any point when the legal basis for processing data is the data subject’s consent. The data subject may withdraw their consent by contacting the controller (see Section 1, Data controller and contact information).

The data subject has the right to lodge a complaint with a supervisory authority if the data subject sees that the processing of their data infringes on the General data Protection Regulation.

9. How is personal data protected?

The protection and security of personal data is vitally important to the administration of the Family Path online course. All data processing follows best practices.

The online course’s server and server maintenance are supplied by a domestic partner who is responsible for continued maintenance and a high level of information security. The servers are located in Helsinki and Espoo in Finland. The status of the data centres and servers is monitored 24/7, and our partner’s information security team protects the servers from different threats, such as hackers, bot networks and phishing attempts.

Responsibilities and terms and conditions

The aim of the Family Path online course is to strengthen self-compassion and to support compassionate interaction with your partner and family. The course provider cannot guarantee that course participants will experience such changes. The emotions, thoughts and other experiences that course participants experience may be very different, even completely different depending on each participant’s personal history and circumstances.

By accepting these terms and conditions, the user agrees that they understand the factors mentioned above and that they take responsibility for their own well-being as well as the reactions and results that they experience during the course.